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Garden Fountains FAQ

How do I remove and prevent algae from growing in my fountain? 
To remove and prevent algae from growing in your fountain, you can use a tablet called "Fountain Block". You should be able to find in your local home improvement store or nursery.

What can I do to protect my fountain from heavy winds? 
You can seal the top of the fountain to the basin if you have heavy winds in your area. You can use the sealant, Silicone II, which is sold at Lowes or Home Depot.
  • Step 1) Level your fountain first.
  • Step 2) Silicone the bottom of the top piece by tipping the fountain gently and then filling all the openings with silicone when you set the fountain down. Silicone II acts as an adhesive and has been proven to hold 800 lbs of water.

My fountain is not holding water, what should I do? 
If the base leaks without a visible crack, please let the fountain sit for one week and the crack will appear white. This is to test that a crack exists. Always keep the water 3/4 full as it does evaporate! A pinhole leak can be covered up with Clear Silicone II on the inside of the piece.

Do I need to do anything to take care of the pump?
  • The pumps are submersible. Please keep pump completely submersed in water to prevent a pump "burn out".
  • To prevent the "burn out", please keep the basin of the fountain 3/4 full of water. Filling it will depend how much you run the fountain and the location of it. Don't forget water evaporates!
  • To prevent dirt from getting into your pump, a suggestion would be to wrap the pump in a mesh screen.
  • To fit our Model 2000 pump in the Cresere & Liveo Fountains, please remove the filter. Rubber Plug: When inserting the black rubber plug, please fill it up with plumbers putty for a secure fit.

Why is the water on my fountain beading up? 
If the water is repelling off the fountain, it is the sealer. You can remove it by wiping the sealant off with a damp terry cloth towel.

Can I leave my fountain out during the winter months? 
Although both our Glass Fiber Reinforced Concrete and Cast Stone products are extremely durable proper maintenance is recommended to protect your product from the freeze-thaw cycles that occur in winter. Any piece which can hold water, snow or ice, such as a planter, fountain top or shell, and any piece which is placed directly on the ground surface, such as a statue, fountain base, planter or bench leg, can be damaged by the winter freeze-thaw cycles. To minimize any possible winter damage, please follow the simple suggestions listed below. 
  • We suggest that fountain tops not be left outside in the winter. Once the top fills with water/snow and freezes, the top may crack.
  • All fountain bases, bench legs and statuary should be raised up off the ground in winter so they will not freeze to the ground surface.
  • Ideally, a fountain should be stored indoors in the winter away from the elements. However, if a fountain bowl must be left outside, remove all pumps, rubber stoppers, drain pipes, finials and small components, and cover the top, making sure that water does not accumulate in the basin and freeze. Fountain pumps, finials, and other small components should be stored indoors.
  • Check the fountain periodically to insure that the cover is secure and water is not accumulating in any fountain component.

Yard Art or any of our associated manufactures can not be held responsible for damages to any product related to weather.

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